Policies

GDPR policy

Last updated: 31 May 2026

ELVON LTD (Company No. 14293890), trading as Elvona at elvona.shop, is the data controller of personal data collected through this website and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Lawful bases

Contract — processing your order, payment and delivery.
Legal obligation — keeping tax and accounting records (HMRC, 6 years).
Consent — marketing emails, optional cookies. You can withdraw at any time.
Legitimate interests — fraud prevention and improving our service.

Your rights under UK GDPR

Right of access — request a copy of your data.
Right to rectification — correct inaccurate data.
Right to erasure — request deletion where lawful.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.
Right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).

Exercising your rights

Email contact@elvona.shop with the subject "GDPR request". We respond within 30 days, free of charge.

International transfers

Your data is stored within the UK and EEA. Where any sub-processor is outside this area, we rely on adequacy decisions or Standard Contractual Clauses approved by the UK ICO.

Data controller

ELVON LTD, Company No. 14293890. Registered office: 20-22 Wenlock Road, London, England, N1 7GU. Store: Unit 7 Southgate, Morecambe LA3 3PB. Email: contact@elvona.shop · Phone: +44 7513 379451.

Customer service hours: Monday to Friday: 9:00 AM – 6:00 PM · Saturday: 10:00 AM – 5:00 PM · Sunday: Closed. We respond to your requests within 24 hours during our opening hours.